Privacy Policy

The types of personal information that we collect about you may include, but are not limited to:

1. your name,
2. sex,
3. age,
4. date of birth,
5. mailing or street address,
6. contact details,
7. telephone number,
8. email address,
9. answers to security questions,
10. credit card information and purchasing habits and preferences.

Information collected when you visit or log-in to our website or other online services, including but not limited to:

1. mobile apps,
2. social media platforms,
3. email and other online communications platforms and databases (Online Services),
4. or when you register with us in relation to any of our products and services, which may include your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
5. the content of searches, lists or forms you submit to us requesting us to provide products, services or information;
6. information submitted where you participate in a survey, rewards, membership or loyalty program or competition;
7. transaction information about your interactions with us;
8. details of the products and services we have provided to you or that you have enquired about;
9. any additional information relating to you that you provide to us.

We may collect, store, hold, use and disclose sensitive information about you where such information is reasonably necessary for one or more of our functions or activities including providing you with products and services.

Where you provide us with personal information about another person we may hold, use, store and disclose this information and you must have their consent to provide their personal information to us based on this Privacy Policy.

We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you open an account or membership with us; contact us; participate in a customer survey, rewards, membership or loyalty program or competition; undertake transactions with us; visit or register on our website; or interact with our sites, services, content and advertising.

We may collect, store, hold, use and disclose your personal information for the following purposes:

1. to enable you to purchase our products and services or use our website;
2. to operate, develop, protect, improve and optimise our products and services, our website, and our business;
3. to provide you with products and services;
4. to provide support and administration, including verifying your identity;
5. to contact you about our products and services and other arrangements;
6. to conduct marketing activities and research for our products and services;
7. to understand your interests and behaviour relevant to use of our products and services;
8. to remember you and to personalise our Online Services and communications;
9. to operate any rewards, membership or loyalty programs;
10. to comply with our legal obligations.

There are laws which may require us to collect information about you. If you do not provide us with information that we require, we may not be able to provide you with products or services requested by you.

We may also provide marketing communications and targeted advertising to you on an ongoing basis by telephone, electronic messages (e.g. email), online (including websites and mobile applications) and other means, unless you opt out or we are subject to legal restrictions including the Spam Act 2003 and the Do Not Call Register Act 2006. You can opt out by unsubscribing from these communications by clicking the "unsubscribe" link at the bottom of any email. There is no fee to unsubscribe.

We may disclose personal information for the purposes described in this privacy policy to:

1. our employees, contractors and related entities and bodies corporate;
2. third party websites, apps, or other services that you can connect to via our Online Services;
3. third party suppliers and providers;
4. professional advisers, dealers and agents;
5. payment systems operators;
6. our existing or potential agents, licensees, franchisees, business partners or partners;
7. anyone to whom our assets or businesses are transferred or proposed to be transferred;
8. specific third parties authorised by you to receive information held by us;
9. other persons, including government agencies, regulatory bodies and law enforcement agencies as required or permitted by law.

We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. However, we cannot guarantee the security of your personal information.

In the course of providing our services, we may disclose your personal information to related entities, bodies corporate and companies and third parties located overseas who assist us in providing our products and services. These parties may be located in any country from which our products and services are sourced or sent, including Australia, United States, United Kingdom, Canada, Singapore or Indonesia.

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites.

The Online Services may use "cookies" which store some information on devices accessing those Online Services. We may use cookies for a number of reasons including to store information about browser usage, maintain security, remember a computer which has previously visited our Online Services and to customise our Online Services according to your prior preferences and interests.

In some cases third parties may use cookies and other technologies such as web beacons and JavaScript in connection with online services like banner advertising, online analytics and surveys. The services or technologies we may use include (but are not limited to) Google Analytics, Google AdSense, DoubleClick, Yahoo, Adobe and Microsoft.

You can access the personal information we hold about you if you contact us. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information. If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.

We reserve the right to update our Privacy Policy to reflect changes in our business practices. We may modify or update our Privacy Policy by publishing the modified or updated version on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.

If you think we have breached the Privacy Act or another applicable act, or you wish to make a complaint about the way we have handled your personal information, you can contact us. Please include your name, email address and telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time.

For further information about our Privacy Policy or practices, to access or correct your personal information, or make a complaint, please contact us: hello@impactiq.com.au